10 year spare part availability

There's no such thing as 'No longer in stock'. 

10 year spare part availability

That's how long we keep every part in stock for your device – at least. And if, against all expectations, it should ever be unavailable, you will receive a new replacement device, free of charge. Festool tools are designed for long and intensive use. You can rely on that. Even after 10 years.

Register for SERVICE all-inclusive

  • Register your device for SERVICE all-inclusive online.
  • Please visit our repair-service page to find out how to book your tool in for a repair.
  • Or order a spare part yourself by calling +27 (0)11 314 7711* or by e-mail to spares@vermontsales.co.za

The services in detail.

We guarantee that spare parts will be available for a minimum of 10 years after a product is discontinued. If the Festool GmbH is unable to keep its promise, you will receive an equivalent new machine from the current product range free of charge as a replacement in exchange for your old machine. 

The full terms and conditions of SERVICE all-inclusive can be found in the Festool service terms and conditions.

Questions?

Find an answer in our FAQs or contact us directly
+27 (0)11 314 7711 or spares@vermontsales.co.za

To the FAQs

  • Free repair

    3 year warranty

    If something is faulty, it is repaired free of charge, excluding wear parts.

    More information

The service offer is dependent on the customer’s country of residence and can therefore differ from country to country.